A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2023 - 17:35 EST
Identified
Our team have identified a fix for improving the performance for the affected users and are working towards releasing this into production
Posted Nov 28, 2023 - 14:08 EST
Investigating
We are investigating intermittent performance degradation reported by a subset of users on our platform. These users are experiencing slower-than-usual response times, impacting their interactions. Our team is actively investigating the root cause to restore optimal performance for all affected users.
Posted Nov 28, 2023 - 13:52 EST
This incident affected: API and Management Portal.